Job Overview
Job Description
We are looking for a friendly and professional Customer Support Executive to handle customer inquiries, provide assistance, and ensure excellent customer satisfaction through chat, email, and phone support.
Responsibilities
Respond to customer queries via chat, email, or phone
Resolve customer complaints professionally
Provide accurate information about products and services
Maintain customer records and reports
Ensure customer satisfaction and positive experience
Requirements
Good communication skills in English
Basic computer and typing knowledge
Ability to handle customers politely
Problem-solving skills
Previous support experience is a plus
Skills Required
Customer Support
Communication Skills
Email Handling
Live Chat Support
Problem Solving
MS Office / Google Docs